STUBHUB IS AN AWFUL COMPANY! They don't even deserve the one star that I was required to give them just to write this scathing review! If I could give negative stars, Stubhub would get -5... We bought tickets to the Yard Goats for the July 5th, 2024 game. It was to be our first time at the stadium and our first time seeing the Yard Goats. On the day of the game we could not access our tickets. We tried countless times, did everything they asked, jumped through every hoop, over and over and over again...No luck. We called Stubhub- the customer service rep. could not access our tickets, nor could she create an account for us. We tried to access the tickets through the Stubhub app. over and over and over again...No luck. The game was starting, so, we asked for a refund. I sent screenshots of all our unsuccessful attempts to access the tickets to the customer service rep at Stubhub and she put in a request for a refund...IT WAS DENIED. Stubhub claims that I was using a site that was "not protected by them" Yet, we were trying to create an account on their site (as was their CSR) and then was linked (by their site) to MiLB, and then denied access, over and over and over again! The best part - LOL, was when I received a request for a review from Stubhub. And wouldn't you know, one of the options given for me to select to explain my disappointing experience was...wait for it..."WAS NOT ABLE TO ACCESS MY TICKETS". I have sent emails, left messages with managers, called directly - Everyone at Stubhub is hiding in their hole of deceit and refusing to do what is right. Stubhub is UNETHICAL in its business transactions, and the company is CORUPT! I have alerted my credit card company. And, I have alerted the Yard Goats via a customer complaint email address, to warn them that Stubhub is fraudulent, and I will be filing a claim. SHAME ON STUBHUB! I am a teacher - I work hard for my money. I purchased these tickets as a treat for my family...guess the joke is on us. I will never use this site again, and I will be writing this review on as many sites as I can find. I will also be contacting the Better Business Bureau.