Bought tickets in December for a show tonight, 7/13/24 . Never got the tickets. In the meantime I list the tickets for sale on Stub Hub because I could not go. The day before the concert I got a notification that my tickets sold and I need to transfer the tickets now . I go to the app and no tickets are there.... I call customer service and after a hour , she tells me that they don't have my tickets.... Ticketmaster has my tickets and she can't help me . She tells me to call Ticketmaster. I call Ticketmaster and explain that my tickets sold on Stub Hub and I need to transfer the tickets. They look it up and tell me that my tickets are still for sale and there is no pending sale, they tell me that someone through Stub Hub was trying to steal my tickets. Then the day of the concert, Stub Hub charges me 200.00 for not transferring the tickets to a fraud account. So I paid 194.40 for the tickets and they charged me another 200.00 , 394.00 and I didn't get to see the concert. When you call , they just hang up on you .