StubHub was a total scam. I paid $565.00 for 2 tickets to a Broadway show. 3 weeks later, one day before the show, I still had not received tickets from the 3rd party seller. At that time I also noticed the PDF of the tickets on StubHub site were not what I ordered. I paid for Center Orchestra seats but instead they were giving me the right most seats in the right side section. Over the next 2 days I spent over 6 hours on the phone with various StubHub customer support people. Each one of them assured me they would get this fixed, but I never received any return calls as promised. They kept sending me links that did not work and stringing me along up until 90 minutes before showtime. Still unresolved I finally stopped trying and requested a refund. At this point I have little faith I will ever see a refund. I wasted many hours on the phone dealing with this and was resigned to not seeing the show. I was lucky to find 2 tickets to the show for the following night from the box office site. Better seats at a better price than what StubHub had offered. I believe this company is a scam.