If I could give them a zero I would. I bought a ticket along with a parking pass to a recent MLB game. I'm in line for the parking garage but having received multiple messages from StubHub with an option to "View/Open Tickets", I could not get any of them to open. I tried downloading their app with hopes of opening, but no luck. I tried their app's Virtual Asst, again no luck. I searched the app, no Customer or Support Phone# to be found. By then, I'm at the garage attendant. As I was in a entry-only restricted lane to the garage, I was forced to pay by credit card to park...but I was lucky they weren't sold out. Even more infuriating was that it was only $30 onsite for the parking...the website had claimed parking was sold out, charged something like $118 for the spot and StubHub added a $49 fee. So the fee was alone was almost 1.5 times the actual cost. I contacted StubHub about a refund. Claimed they can't do so as they have no record of me calling for assistance. Sure...no problem...I'd be happy to while operating a vehicle (thankfully in slowly moving garage queue), clicking around for the messages, waiting on downloads that never happened, pulling up & waiting on install of app, dealing with finding username & password for acct, unsuccessful ticket search, waiting on useless Virtual Asst, etc, and no visible listing of support contact phone number. After parking, it then took me almost 45 mins to manage pulling up the game ticket...I missed the first few innings of the game. Posting negative reviews everywhere I can find, and filing complaint with the BBB.