Bought a ticket for a baseball game. As I was in line to have my ticket scanned, the ticket was returned leaving me with no way into the event. Spent an hour trying to contact customer support only to get no response besides an AI assistant telling me they couldn't refund. Finally got support two days later and the refused a refund because I hadn't contacted support in the moment despite my attempts to do so. Never again.
9 months ago
Stubhub has a
2.4
average rating
from
2,325
reviews
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