Arrived at event only to discover we were denied entry. The seller was a broker known to the venue for reselling purchased tix again to a second party. Stubhub customer "service" was a 75 minute wait time, even though they promise service "all the way to your seat". So we missed the event and no replacement tix for the next show were available. Eventually got a refund for ticket cost, but no compensation for extended travel time, parking fees, hotel, etc. for an event we could not attend. Will never trust again.
9 months ago
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