If I could give Stubhub a zero I would. This company is a rip off. They have 100% guarantee, sure they will give you your money back but they DO NOT guarantee you will get your tickets. I bought tickets to the Phish concert in Las Vegas at the Sphere. The band started in my hometown. We paid for the tickets months in advance at ridiculous prices. Got my granddaughter and her parents passports to fly nonstop out of nearby Montreal. Shelled out thousands for hotel reservations and food. Stubhub continued assuring us that we were all set. The night of the concert they were supposed to email the virtual tickets. All Stubhub could do is tell us at the door that they had no tickets, no seats and evidently the scalper got a better deal. They refunded my money (big deal) no future night tickets were offered and no compensation. NEVER DEAL WITH STUBHUB they are only a avenue for scalpers to rip you off and wait till the last second to maximize their profits. STUBHUB SUCKS AND THEY SHOULD BE CONSIDERED CRIMINALS!