Complete Failure by Stub Hub I purchased tickets and they repeatedly told me I could not access them till 5:00 pm on the night of the show because the venue would not release them till then. Lie #1 At 4:45 pm I got a call from Stub Hub that there was a problem transferring the tickets and to call them back. First rep dropped my call. Called again and was told the person with the tickets could not transfer them and I could meet them at the venue to get the ticket. So, it was not a venue issue after all. After discussing and not feeling comfortable with meeting an unknown person in an unknow location they said I could get a replacement ticket, but they couldn't tell me where it was or the comparable value till after I gave up the first ticket because they couldn't "generate it" till then. Not acceptable, so back to meeting the person. I was given their phone number and met at the venue. She showed me the email she got from Stub Hub for transferring the ticket and they gave her the COMPLETELY WRONG EMAIL. It is not mine, never been used by me, not associated with me, has nothing to do with me at all. They threatened to fine her for not transferring the ticket when they gave her the wrong info. They put me into making a decision to meet someone that again could have been a very unsafe and unsecure situation. I tried to complain after with Stub Hub and they tell me my even has passed, they don't offer resolution for these types of issues. Don't trust them and won't use them again.