If I could give less than a 1 star it would still be too much. Months ago hubby buys me tix to see my beloved Steelers in a pre-season game at Pittsburgh! We immediately received the parking pass, but the seats weren't ready to send. Ok. We make hotel and food reservations and plan a whole 4 day vacation based on traveling to the game (7 hrs from home.) But now as game day approaches and after many, many calls to see if maybe we goofed on picking up the email get the tix, we discover the seller doesnt have to give them to us until 6 hours before the game. Seriously? GAME day and then we scramble to get the email and do the transfer to our wallet?! And every day this past week we have been getting emails asking if we want to sell our tix? Oh... you mean the ones we DON'T yet have? So angry. We cannot risk starting our trip on Thursday only to discover after 2 nights in hotels along the way for other activities to discover we don't have tix to the damn game. Stub Hub says they reached out to the seller... they say there is a guarantee... they say we will get you tix. Oh... you mean on game day, instead of tailgating we find cell service and wait for you to help us get new tix?! You suck. Your service model is stupid. Hubby paid with a debit card to hide this "surprise" from me, so we can't even dispute the stupid charge. So now we cancel all our plans and wait to see if we get f'd on the purchase. Lesson learned. Do NOT buy tix this way.