I bought 2 tickets to the Aerosmith concert in Omaha. The concert was canceled after 1 1/2 year. They said they tried to credit the same credit card that was used to purchase the tickets. It took weeks to get my refund. I had to add my bank account information to have the money directly deposited to my bank. I talked to some overseas people hard to understand that were reading a script. I asked them to add another credit card since I was told it was a problem with the credit card. I was told the only way to credit it back was to add the bank account information prepaid card, or PayPal (don't have Paypal). I felt this was done to keep from paying credit card fees. I will never use Stub Hub again.