Nothing was easy with the purchase. Took me a long time to download the tickets to my Wallet, and the tickets were not acceptable at the kiosk. We then had to wait in line at Will Call. They said we should have received an email from Ticket Master, which we had not. After a few very tense minutes, the theater employee wrote a note to allow us into the venue and get to our seats. Never again! I learned my lesson. Do not Google for a concert. StubHub pays Google to place them at the top of the list... who knew? Go to the venue website to see who is selling the tickets.