My seats got cancelled on Thursday before the show on Saturday. I was in a panic because we are 5 hours from Houston. We were leaving from work on Friday because it is an hour closer. Without tickets i was not going to make the drive. I spoke to 4 reps at stub hub before the last one on Friday. I wish I could remember her name. I told her the problem and in about 2 hours we had our tickets. They were even better than the original tickets. The show was great. Thanks for fixing the problem. The only reason for 4 rather than 5 is that it took 4 reps to get to the bottom of the problem. Rock on.