DO NOT TRUST STUBHUB ... I bought tickets for the Mets game on 6/11/25 through Stubhub, received an order number, retrieved my e-tickets, and saved the tickets to my iPhone's wallet. The 2 tickets had the bar codes and everything looked great . . . until shortly before the game the bar codes disappeared from the tickets. The tickets were no longer valid and we were denied entry into the game. Apparently, the seller was able to take back the tickets, presumably to sell them to someone else to collect twice, or to receive a higher price. I called Stubhub customer service and although they promised to give me "alternative" tickets, after about 30 minutes and missing 3 innings of the game, I was told that could not be done and I would be refunded the price of the tickets. I was able to gain entry into the stadium but had to buy inferior seats from the ticket counter and missed about a third of the game. If this were a sold out event, I would have missed the entire game. I will never trust Stubhub again and will use other ticket vendors for now on.
1 month ago
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