I have worn Ralph Lauren t-shirts for many years so I ordered 6 new items to refresh my wardrobe. The items arrived and after 1-2 wears they have degraded significantly - they are MUCH lower quality than any Ralph Lauren items I have had previously.
I contacted Yoox to explain that I had spent a lot of money on 6 items that were faulty, and they refused point blank to help or do anything (return or refund etc.).
Terrible product, terrible customer service, overall really poor!
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