I'm so tired of their customer support. I have been a client for years and spend thousands of Pound and Euro. After 4 days they are still preparing my order due to high amount of orders according to them. So still waiting for this and then the week shipping on top of that.
I asked them to apply the current 15% promotion they currently have for 48 hours on all products for this circumstance. But they where not even willing to help even though I said I will stop being a customer.
This is how they treat people. Why should I continue to buy from them, there are many other online stores that respect their loyal customers.