I’ve been purchasing from yoox almost every month or every other week as soon as i caught something interesting,i experienced damaged items received before few times., returned the items and never get a refund, i decided to use cash on delivery for next purchased items it went alright., when items are not as i expected i have to return and give them my bank account for refund bit never happens a refund., then i still make orders; but suddenly my order upon delivery they hold it for No reasons without informing me its disappointing how they treat customers., bad customer service ., bad online shop ., i hope nobody will be fooled with their 70% sales as most of them are from 2018 and 2019 its not latest ., its old and i think its a pull out items from malls... better to buy on the shop as ive learned money losses than i was thinking its cheap branded items but i realized loosing money