Complete and utter clusterfuck from start to finish. Frist the the seller customer interaction is horrendous even after sending at least 5 message and 2 customer service complaints i heard nothing from the seller. The customer service sucks ass I ask for the tracking number and when I finally get that and see that the book is almost to my location the BUMBLING IDOITS at customer service process a refund/return that i neither asked for nor wanted and now what was going be a christmas present will not even get here and i have to rushed around like chicken with its head cut off to find something to give.