I ordered a book from Owls Books via abebooks.com January 20. The book didn't come. Filed a return/refund request February 8. No response. Couldn't pull up a tracking# in my past purchases page. Sent in a second return/refund request 10-14 days later. No response. Sent in a THIRD return/refund request. No response. Asked to cancel my abebooks account and support contacted me. Been going round and round. They finally authorized a refund, then retracted/cancelled the refund the next day. Stay away from abebooks. See attached email correspondence.
1 year ago
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