Ordered a book 2 May, given an 'estimated delivery date or or before 22 May'. Money taken out of my account promptly on 3 May. No delays there. 22 May came and went - no book. Tried everything I could see available eg 'customer support email but all that generated was some generic message which was of no help whatsoever. I tried replying to these messages asking for assistance but the cycle just went round and round with no progress made regarding what has happened to my book or if I will still receive and when. When I received an email on 26 May asking me to email them copies of ALL THE CORRESPONDENCE for the last few days since 22 May I had had enough of dealing with AbeBooks.co.uk. I will accept that I have lost the money but I could not continue dealing with this chaotic, unprofessional, unresponsive or perhaps even non existent 'customer support' in this one way communication indefinitely. No, I would most definitely, categorically NOT recommend buying from this company unless you are happy to accept that you may or may not receive your book and/or may or may not be able to communicate with them in case of a problem. Incidentally, this was only my second purchase from this company! Not a positive experience. The rating below for 'customer service experience' does not show 'non existent', unfortunately.