I was happy with my orders from two of the three book companies from which I ordered. They were stated new and appeared so. These two companies are "GF BOOKS, INC. & "BOOK SHOP 4 U" I would give them 5 stars. However, the third book from "BOOK OUTLET" in Canada, left a lot to be desired. There was a small marking on the inside page, and then there was blank paper scraps taped to the front and back covers which is impossible to remove without damage. Very disappointed. I will not be ordering from this company again. While it was stated the book was "new," it obviously is not. So, if you're looking for a new book from this company look out! If I had wanted a "used" book I could have ordered elsewhere for less.