Absolutely shocking this company is I can’t believe the company that this still runs in the UK the delivery was fine arrived on time, But my mistake was ordering the wrong size mini oven when I said I wanted to return it and order a larger one from the same company the woman on the phone said “ you will be charged £30 to return this item and it says that on the terms and condition” absolutely disgusted bu Adexa direct. Such a shame as the mini oven I ordered is great quality but their return policy is a horror story shame on them . I genuinely do not recommend this company at all.