AVOID !!! Terrible customer service - my oven was delivered smashed the delivery guy picked it out of the back of his lorry and dropped on the floor - my husband went to get the trolley to move it and when he returned the delivery man has disappeared - opened the box and it was smashed to pieces. Called to complain and was told to send pictures which i did - also have cctv of the episode - got an email saying that the damage did not affect its working order ? HSE most definitely disagree - on hold over the last two days for over 2 hours and no response from emails AVOID