I ordered an oven 8 weeks ago it arrived quickly and in good condition. It worked perfectly and did the job. Today the outer door glass exploded! Yes I was scared and yes it took 3 hours to de glass my commercial kitchen (time I could’ve done without losing at this stressful time) however, I do realise that this occasionally happens and I’m a reasonable person. I rang are a expecting them to replace the glass next day delivery for free, as surely this was still under warranty! No not covered under warranty! I lowered my expectations, and as I’m desperate to keep my small business going in these times, I said if I had to pay so be it!! They do not do spare glass as it’s too fragile to ship!! They advised me to call a local glazier!! After calling three - all three say the same thing you can’t “make” oven door glass!! So now I have a totally useless oven in only eight weeks!! I might aswell have burnt my money.