Absolutely the worst company I have ever had dealings with. We ordered a freezer in April. The Freezer was not in stock and expected in May. In May the Freezer was delivered the outer box was perfect when we unpacked the freezer it was badly damaged and unusable. We reported this immediately. I was asked to send photos of the damage which I did. Then nothing after countless phone calls and emails and threat of legal action they took the freezer back. Adrxa has total disregard of their customers. I would say to anyone NEVER buy anything from this company. How they are still in business is unbelievable!