Do yourself a favour and don't order from here. Worst service I have ever used, I wouldn't touch them with a barge pole. I paid for a phone and they promised it would be delivered by a certain date. It never turned up, I have already paid a fee upfront, they didn't let me know that the phone had been delayed, the lady on the escalation team "Shuana" was very rude when she phoned me and they constantly phone me to try up sell products. I thought it was worth saving a couple £ but the hassle is definitely not worth it. I haven't had any positive experiences with them. They're a mobile phone company and their telephone line has been down for 3 weeks... that tells you everything you need to know.