WE ARE STILL WAITING ** SEVEN MONTHS ** NOW FOR THE DELIVERY OF OUR SOFA. CUSTOMER "DON'T" CARE SERVICE ARE UTTERLY SHOCKING. WE WERE TOLD 08 JAN 2021 "IT WAS OUR FAULT FOR ORDERING IN A PANDEMIC" NOT THEIRS FOR SELLING IT TO US ADVISING "THERE WILL BE NO DELAYS IN DELIVERY DUE TO COVID". WE WERE ALSO TOLD "YOU MIGHT WANT TO REMEMBER THAT THIS IS COSTING US A FORTUNE IN DOCKS FEES" BECAUSE THIS IS WHERE THEY SAY OUR SOFA IS. WE WERE ALSO MOANED AT BECAUSE "YEAH, BUT, I'M 1 OF ONLY 5 PEOPLE OUT OF A TEAM IF 18 WHO ARE ACTUALLY BOTHERING TO WORK". WE HAVE HAD NUMEROUS DELIVERY DATES, RANGING FROM OCT 2020, SEVERAL IN NOV & DEC 2020 AND THREE SO FAR FOR JAN 2021. NONE IF WHICH WERE TRUE, JUST LIE AFTER LIE PLUCKED FROM THE SKY. SO AHF, BEFORE YOU DELETE THIS - THEY BLOCKED ME FROM INSTAGRAM FOR TELLING THE TRUTH YESTERDAY - HOW ABOUT YOU DO YOUR DAMN JOBS. START WITH THE TRUTH. GIVE US AN EXACT DELIVERY DATE AND STICK TO IT. YESTERDAY YOU STARTED A CAMPAIGN PROMISING NEW CUSTOMERS DELIVERY WITHIN TWO WEEKS FROM AN ONLINE ORDER. YOU CAN NOT FACILITATE AN ORDER FROM ** SEVEN MONTHS AGO ** STOP LYING AND DELIVER OUR FURNITURE. BTW - WE WERE TOLD YESTERDAY THAT WE ARE NOT ENTITLED TO A REFUND BECAUSE "YEAH, WELL IT'S NOT OUR FAULT YOU HAVEN'T GOT YOUR ORDER". YOU ARE FAILING ON EVERY SINGLE LEVEL. YOU ARE DISGRACEFUL.
WE HAVE TRIED BY TELEPHONE, EMAIL, LIVE CHAT, SOCIAL MEDIA. STILL NOTHING.
3 years ago
AHF Furniture has a
1.3
average rating
from
152
reviews
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