Ordered a 3 seater and 2 seater sofa in Feb 2020. We were informed the expected lead time was 11 weeks. We were then informed delivery would be week commencing 24th May... didn't hear a thing! So called up and was told the end of May... didn't hear a thing. Was then told it would reach the distribution centre in 10 - 14 days...again 16th day later and didn't hear a thing. We were then given another date of 11th June and yet again we didn't hear a thing. Everytime I phoned, I felt like I was being fobbed off with various excuses. After all the times I called, no one informed me that we were entitled to a £50 refund due to not meeting the delivery dates, I had to find this out for myself on the T&C's. This was increased to £75 for all the stress and inconveince caused, however delivery alone was £69, so received a total of £6 off the actual sofas! Would highly reccomend avoiding AHF/Fabb Furniture! After waiting over 4 months for the sofas, we will never purchase from them again.
3 years ago
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