Placed an order for two items from the milton keynes showroom and i was deceived into believing my order would arrive in three weeks. After payment and when i received my invoice, i noticed one of the products will arrive in seven weeks which was unacceptable. I contacted them within 24hrs and the supposed manager (Richard) was very appalling and was bent on/interested only in telling me how i couldn't cancel the order/ speed up the delivery.
Very disappointed with a company that poses to have good customer service and quality products.
Note for info to other potential buyers: they are just bent on telling you all you want to hear and coax you into signing the contract and afterwards say to you that the product you ordered is custom made and cannot be cancelled.
3 years ago
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