I wish I'd read these reviews before I purchased my furniture. The store manager was great; the delivery drivers were great but customer services are worse than APPALLING. I had to chase for delivery date after they had exceeded their estimated delivery timescale only to find out that they hadn't got my whole order and it would be another 7 week. I ended up taking shop floor sofa as part of my order and agreed a discount; they have finally refunded my money - oh no, its approximately £140 short and magically I can't now get hold of the 'head' of customer services - the sofas seem nice but please be careful.