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Rob T
Thinking or ordering Aldi Wine on line - well don't! You may have paid for wine but you won't get it. You might get someone else's. And Aldi might insist you wait in for days as they repeatedly fail to come and collect. But you wont gert what you paid over £100 for. The "customer services team" are officious to the point of hysterical. And if you tell them you have a call logger that proves they did not try and call when they said, then they shout that you had better not have recorded the call (and all their gaffs) and hang up on you. The rest of the time they promise to have resubmitted your order when they haven't. In my expirience, Aldi are consistentantly a bad company. Out of date food on shelves, long queues, rude staff. zeros customer service. Hardly any cheaper that other mainstream shops now yet they think they can treat people anyway they like.
3 years ago
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Aldi has a 2.5 average rating from 1,338 reviews