We purchased Aldi's crumpets. When we opened the packet on the same day, we found each of the 6 pieces mouldy. We tried to contact them, but with no avail. For a big company like this, there is no phone number for you to speak to someone. Through their website, we were asked to email them with a photo download of the product, the batch code, the bar code and receipt, which was a waste of time. Their Policy is to take the goods back and get a refund at our expense. All they do is dictate to you. I wonder just how many people do what they tell you. This is supposed to be a billion dollar company, with no one to speak to. When anybody has any problems with any other big business, including the Government, you can always talk to someone, even the little businesses. It leaves a lot to be desired with no business ethics from Aldi.