Ordered a Jackhammer (online only). Couriers tracking recorded collection a month ago and subsequently five failed attempts to deliver it (not on which was our fault). Unable to connect with the the courier's so-called customer service team due to them being inundated (I wonder why?), I resorted to phoning Aldi's. Give us 48hrs to look into it they said. A week later with no news, the same promise and failure a second time. The product is no longer available so the can't replace it, and I'm still awaiting a refund in order to buy one elsewhere. Total shambles! I can't complete most of the review because it doesn't allow for non-delivery and non-refund.