I ordered on line with Aldi garden furniture which was not in itself a problem. However the delivery company they use XDP is horrendous! They messaged me on the day at 9:30 am saying my delivery would be there between 9-11am (it wasn’t even expected on that day) then emailed saying they had tried to deliver and no one home. My son was home and he said no one came abs no card was left as evidence. They email says you can rearrange delivery on their app or website. You cannot rearrange there is no option. You cannot email as it bounces back, you can’t call as there is no phone number, the live chat doesn’t work as they have no one to reply. So you cannot physically Re arrange it. I contacted Aldi who just said wait until next week as that’s the official delivery date. Then today I get a text saying delivery between 1:16 - 3:16 I actually come home from work half an hour early. Whilst sitting in my house I receive an email saying I have missed my delivery. I can say I actually didn’t as no one came to my house. For a second time. I called Aldi customer services as the number for XDP I found on google doesn’t let you speak to anyone! Aldi customer service line appears to be a call centre not in the UK and the line is poor. I was told I could not cancel my order and gave a refund I had to wait until after 24th June. I asked to speak to a manager and have been told I will get a call back after 4 hours. I would not order on line again DXP are clearly a terrible company. There are poor reviews exactly same as mine yet Aldi continue to use them! Never again !