I am horrified at the customer service. I have not received my parcel and I am chasing it up constantly. I am frustrated at how the aldi customer service do not have access to the courier and it takes them up to 72 hours to get a response! I have never heard of something like that. I have had inconveniences for weeks now! And not much can be done, I am not able to collect from store or depot! They leave you with no choice it is horrible! I really wanted the chair for a gathering I will be hosting and I am not able to now. You are also unable to speak to a manager and on top of all that they do not even give a partial refund for all the inconvenience, just the delivery is free, but it’s over 80 pounds the item so that shipping should be free anyway. I am horrified at the delivery service and never again will I be shopping at aldi for furniture or delivery service. Cheap for a reason!