I would give Aldi 0 if this would allow me. I have had nothing but stress from the minute I ordered a lazy Spa and accessories on the 29th August. I never received my pool only received accessories cancelled the order and had to wait weeks for a refund. Eventually they refunded £249 of my £321 i Asked twice for the accessories to be picked up I'm still sitting in my house waiting on them being picked up by yodel. ALDI WON'T LET ME RETURN THEM TO A STORE. I'm now going to have to pay interest on my credit card for goods that I did not receive and for accessories that are absolutely no use to me without the Lazy Spa. Aldis customer service is the worst customer service I have ever come across they have a script that they continually say and are not solution focused. ALDI YOU REALLY SHOULD BE ASHAMED OF YOUR SERVICE. YOU TOOK MY MONEY AND HAVE MADE IT SO DIFFICULT TO RETURN MY MONEY. I HAVE SAT IN MY HOUSE FOR DAYS WAITING ON MY DELIVERY THEN WAITING ON YOU PICKING UP THE RETURNS BECAUSE YOU COULD NOT HONOUR THE ORDER OR DELIVERY. I will never shop in your shop again.
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