Paul Gibbs
Bought 3 Pressure washers from aldi on 8th oct, was told delivery would be on friday 21 oct, by XPD , waited in all pm as time slot was 1:30 to 3:30 , no one delivered check tracking later and see a picture of a telegraph pole about 100m up the road in a section of the road that you cannot park in saying could not deliver and "email carded " I had no email, waited in the following Monday all day for delivery , still nothing, phone Monday evening to cancel order as fed up with waiting around , received an email to confirm this , Tuesday 7 am get an email to say delivered successfully , no delivery was made , get a phone call at 10:50 am from aldi customer service to ask if i have the three items , I inform them I do not. , wait for my refund , them nothing , phone back a week later to be told they were delivered , despite me already confirming that they had not been. was told then I would have to wait for an investigation into the courier. they have my £240 I have no goods and they will not refund me. What a bunch of THEIVES I WILL NEVER BUY FROM ALDI AGAIN AND BASED ON THIS AND THE INCOMPETENCE OF THEIR CUSTOMER SERVICE I WOULD STRONGLY ADVISE ANYONE HAVEING LARGE ITEMS DELIVERED BY XPD COURIERS TO JUST DONT DO IT YOU DO NOT GET YOUR ITEMS AND ALDI WILL NOT REFUND.
1 year ago
Read Aldi Reviews
Aldi has a 2.5 average rating from 1,275 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial