Items ordered online on 26 January 2023. Received confirmation same day from that such items were out for delivery by Evri, arriving on 2 February 2023. Another email received on 28 January stating there was a tracking error but made an assurance that items were despatched from your warehouse and you were working hard to ensure delivery etc. etc. Further email received 30 January stating that Evri was unable to provide a further update to my parcel, however, you, Aldi, would look into it and possibly issue a refund if parcel could not be traced. Subsequently received email on 31 January stating that a refund was being processed to my order! This is the second time in 4 weeks that this has happened with my orders and I am fed up and disappointed with such ineptitude. Aldi, please STOP appearing to put the blame on Evri and Yodel for your despatched problems. If you are overwhelmed with orders, do take a look within to discover the source of the problems that you are having dispatching your customers' orders. As a German company you are meant to be SUPER EFFICIENT!!!