Wish I had read the reviews on Trust Pilot before I ordered online. Ordered a bistro set on 31st March. Was told delivery would be by 12th April via XPD. Downloaded XPD app as kept getting emails from Aldi saying my parcel hasn’t been scanned and they would look into it. It appears that today (12th April), my parcel still hasn’t been collected by the carrier. I rang customer services (based in South Africa), and they don’t know what’s happened to it either. They messaged carrier and warehouse but I was told it would be 72 hours before they had an update. So far Aldi have had my money nearly 2 weeks and no goods and no prospect of any in immediate future. No idea where they are and a refund will take days more. I don’t actually want a refund, I want the goods I ordered, but at the moment, Aldi have my money and the goods and no one can tell me what’s going on. Nice way to earn money Aldi. Sell something, take money, don’t deliver and then hang on to money for weeks. This can not be right. It will be interesting to see what trading standards have to say. Oh and don’t ring the 0903 number they advertise for customer services. It’s one of those horrendously expensive numbers. With EE, It’s £6 just to connect then a ridiculous amount per minute This is the free number 0800 042 0800 Absolutely disgraceful service. Aldi, you should be ashamed of yourselves.