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Steve S.
I ordered a small greenhouse on line and was told 2- 7 days for delivery that order date was on April 30th 2023 arrived May 9th 2023. On opening the damaged box that was taped up again found that there was no fittings in the box to put it together so rang the help line and spoke to a German lady who told me to ring Aldi Customer service. Rang customer service what a waste of time could hardly understand what he was saying after explaining the situation he was not helpful at all saying I had to ring the help line I said I had already spoke to them and told him I had to ring them he said he could not do anything and it was out of stock I told him I wanted to talk to a supervisor or manager and was told one would ring me between four and five hours STILL WAITING It’s as though ALDI want to sell you items and quick at taking your money then that’s it as far as they are concerned Got a greenhouse no fitting like buying a jigsaw with pieces missing What a waste of money MY ADVICE ANYONE BUYING ONLINE FROM ALIDS DONT BUY
2 years ago
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Aldi has a 2.5 average rating from 1,332 reviews