I had come into store yesterday to pick up some bits before work. Everything was okay at best up until I went to pay and leave. I went to the self service till with a basket and paid. I was watched during this but I don't mind this as sometimes we have to do it at the store I work at. Since I was watched while I paid you would think I would then be free to leave. This was not the case as the security asked to check my rucksack. When asked if there was a reason behind this I was told its policy. Policy to check a rucksack with no reason? I would understand if I had not bought anything or if I had even put my shopping in my bag after I paid. However, I was watched while I paid and packed a shopping bag rather than putting it in my rucksack. When questioned about the policy, the guard said that it was a 'managers policy' not aldis. I understand this is a new store and there will be some teething issues but a manager who would put this in place should not have been given that job in the first place. I understand that the pompey centre has a lot of issues with thieves, I have seen it first hand since I work in a store nearby but if I had checked a customers personal belongings without valid reason of suspected theft I would have been dismissed! Being forced to show your personal belongings when no valid reason has been given can be considered harassment, cause distress and embarrassment especially when not even asked discreetly. Joyline Dapadap from customer service online would only try to back the store up and did this by lying about their policy even though this can be accessed online. When caught out on this they changed their answer to it being a 'short-term measure' rather than their original 'national policy'. Clearly there is a lack of training being given to Aldi employees. Honestly disgraceful!