Why did I ever give them yet another chance!! This time there will not be another time!! I bought some frozen smoked haddock, with my heart full of great trepidation. Well I was not wrong to be worried. It was an absolute disgrace!! Bits of the dark backbone still within, and cooking times? Let me tell you. The suppliers state 4-5 minutes using 800 watt microwave oven. They are seriously wrong to be sure. Took another full minute to cook if properly to "avoid any health risk". Even then it was not eatable. Now here's something interesting for you. My cat, whose name is Becket, will not even eat their frozen cod fillets. She is very discerning when it comes to food, and once again she is right. At least she doesn't have to run the gauntlet of their ridiculous checkouts. I don't either, but people do. Just take your time.