A friend suggested shopping at Aldi, so tried the Chatteris, Cambridgeshire shop...well...the staff on the shop floor when I asked where I could find an item were unhelpful, comment was "well if we sell it, it will be somewhere on the shelf"! I found it badly laid out and as for the checkout... we shopped on Thursday 13th September and checked out at 12:35approx. Checkout 2. The girl was speaking and I said "sorry, I didnt hear you" to which I was answered "Im not talking to you!" The speed they 'throw' your items through the til with no space is ridiculous, my bathroom cleaner bottle got thrown through it ended up breaking the plastic top, when I said its no leakin, I got told "so" 😲 My mum was with me who is 74yrs old and terminally ill...the cashier was rude and very unhelpful when she was asked to slow down as she was struggling to pack.... I will never step foot back in Aldi again...The Managers need to sort the layout of the store and most importantly take their staff on a Customer Service course! They are very poor compared to the Coop they have purchased and taken over from.... Exceptionally disappointing...