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Anonymous
Aldi is great value for money but its customer service is non-existent.On a weekly visit yesterday to the Nantwich branch, the staff looked harassed, it was difficult to navigate around the shop as so much stuff was being shifted after the holiday and it was just unpleasant. There was a long queue at the till (and this was soon after the store opened), a new till was NOT opened and when I called out to the assistant at the till asking if another one could be opened (and I did say please!), the reply was 'No'! I was dumbfounded by this rudeness but another till was opened and I am wondering what kind of pressure the employees are under to behave in such a fashion. Lots of room for improvement here!
6 years ago
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Aldi has a 2.5 average rating from 1,338 reviews