Went in to the acocks green store last week with my 16 year old son & 17 month old daughter. The lady on the till, Rea did not acknowledge me, she didn't look up she didn't register that we were there. Once I had loaded the conveyor belt which included 2 bottles of wine and walked to her til she said 'have you ID?' I said excuse me I am 34 and this is my son, she said 'I don't care I need ID'. I was really upset with her customer service and we started to argue as I pulled out my drivers licence, my son naturally became agitated and told her to watch her mouth. She jumped up from her seat and started punching her hand and raising her voice. She was quickly pulled away but I am fuming. My daughter was in the trolley at the till. I called head office to complain who were reasonable over the phone and assured me it would be dealt with but my information & contact details were not taken. I hope she's sacked