Customer services diabolical after ordering a smart TV on 31st May and the TV going missing on 5th June I still have no TV or refund after 5 phone calls and an email sent!!! And now I have been told it may take 14 more days to get my money back, none of the promised call backs came to fruitition and customer services cannot email confirm they have even actioned refund, I cannot see why customer services exist if they cannot action anything today was told at 13.00 hrs I would get call back from a manager within 4 hours, still nothing!!!!