That's odd. You do not say anything about items they sell or quality thereof. Such a sweeping statement that all their stores are good is highly questionable. Have you actually been in them all to say this? Staff knowledgeable? Coo. Do not think so. They for certain are not knowledgeable regarding how to treat people. Anyway, there we are. NEVER bother emailing Aldi with any sort of issue or complaint as it is extremely unlikely they will bother replying beyond the auto reply. Best supermarket for quality has to be Tesco, but not best for price. M&S has to be the worse for high prices and not better produce than anywhere else. A company which lives in the past.