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Richard
Rude Management stereotypic Deputy Manager Jayne and Culverhouse Cross Id spend over £150 a week with this branch every week before I encountered rude staff member Jayne Deputy Manager There Deputy manager Jayne approached me when I was going to the till to advise me that I was to make sure the cashier aware I had food goods on the shelf beneath the trolley to which I always get scanned as a priority by notifying the cashier when at the till I felt victimised and aggrived she would approach me to advise me as thou Im some sort of thief This incident occurred before Christmas but I let this incident go on this occasion Today Jayne your deputy Manager was on one of there tills helping out the other cashiers and like always I advised her at the start of scanning the food I had food beneath the trolley. We began to pass the goods to her her but she again kept looking beneath the trolley with a stern face as thou I was hiding something even after I passed her all the visible goods to be scanned. I paid for my goods which came to £167 and as I went to leave she continued to make me feel uncomfortable as she was again staring beneath my paid for trolly of goods. I snapped I advised her why she was so rude in doing so and making me feel uncomfortable and advised her to get some manners towards her Customers No apology from her she tried justifying her actions and said I do it with every customer as thou she right to make me feel this way ! Well its put me off shopping at this store any longer if this is the way Im made to feel on my weekly shop ! Im a loyal customer No thief ! I once shopped weekly with them but no longer being made to feel this way whenever this staff member is on her shift at this branch.
5 years ago
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