This sounds typical of some of their stores. At least you have her name but you need to contact Aldi themselves. Do not hold your breath for a response though. I despair at times why it is that some people go into retail as a career when it is so very obvious they are not suited to it at all. It doesn't cost anything to be courteous does it. Keep at this and do not let her get away with it!! Nasty company all round. Why not try Lidl.
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