I have an item I purchased from Aldi under a 3 year warranty but unfortunately lost the receipt, I purchased it in Sep 2017. It failed two weeks ago. I have the Aldi box, the Aldi instruction manual and the item even has a manufacturing date stamped on it. I also have a bank statement showing when it was purchased. Despite very conflicting advice upon my several contacts with Aldi including " We didn't sell the item" and "a copy of your bank statement will suffice" - which they later retracted, Aldi resolutely refuse to replace the item or refund it. I have spent £1,000's with Aldi - no more. There customer service sucks, they re not in the least interested in looking after their customers and they have lost this one for the sake of refunding a £65 item. They don't deserve any business.