Fantastic customer service from members of staff in the Borehamwood store. My Mother in law who is 83 went to the store for the first time when she went to pay she didn’t have her bag to pay, she believed that her bag had been taken from her. She was understandably very upset. My Husband and I arrived to find a very tearful Mum. Staff had looked at the ctv footage and saw she had arrived to the store without her bag. I found it in her car. In the mean time the staff wouldn’t accept any payment for the food she had bought and gave her flowers. In this time of madness it is good to know that there are kind and helpful people who look after our parents when we are not about. Thank you 😊